Phone: 877-760-7246 or 203-790-0011
132 Federal Road - Suite 103
Danbury, CT 06811
Tens System provides only high quality products and services to meet your pain management needs. Our Electrotherapy products come with a three year warranty. Please contact us with any questions that you have on our products and services.
Orders received prior to 2 p.m. Eastern usually ship on the same business day, depending upon availability. All other orders ship on the next business day. No Delivery or Shipments on Weekends and Holidays.
We ship via USPS and UPS, depending upon customer selection and delivery location. Orders less than $100 are shipped UPS Ground or USPS. Orders over $100.00 after discounts are applied qualify for Free Shipping within the continental United States.
All orders outside of the United States are shipped via USPS.
We cannot guarantee when an order will arrive. Generally, orders will be received within 3-5 days if ground shipping is selected within the continental United States, unless there are inclement weather conditions. Shipping will be more than 3 to 5 day delivery for orders outside of the United States, and can be as long as 14 to 21 days depending upon many factors, including customs and shipping and delivery procedures in the delivery location. Customarily, UPS has the right to leave orders at the doorstep based on driver discretion. Please allow an extra 1 -2 business days for processing and shipping around the Holiday times.
Changes to Orders
We make every effort to ship your order out as fast as possible, and once an order has been shipped, it is not possible to change or cancel that order. Please order carefully and make sure your order is correct before payment. For any returns, please follow the return policy.
Accuracy of Information, Completeness and Availability of Information on TENSSYSTEM.com
TENS System will attempt to provide accurate and up to date information to the users of TENSSYSTEM.com, however, TENS System is not responsible if information made available on this site is not accurate, complete or current. Your reliance on the information on this site is at your own risk. THE INFORMATION ON THE SITES IS PROVIDED ON AN "AS IS" BASIS WITHOUT ANY WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
TENSSYSTEM.com makes reasonable efforts to ensure that its sites are available on a timely basis and are error and virus free. However, TENS System MAKES NO REPRESENTATIONS OR WARRANTIES THAT ACCESS TO THE SITES WILL BE AVAILABLE ON A TIMELY BASIS, WILL BE UNINTERRUPTED OR WILL BE ERROR OR VIRUS FREE. IN NO EVENT SHALL TENS System, ITS AFFILIATES AND THEIR SUBSIDIARIES, AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, REPRESENTATIVES, INFORMATION PROVIDERS, AND LICENSORS OR THEIR RESPECTIVE HEIRS AND ASSIGNS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE OR OTHER DAMAGES, EVEN IF INFORMED OF THE POSSIBILITY OF SUCH DAMAGES.
Ownership, Trademark and Copyright Information
The selection, arrangement and entire contents of this site, such as text, design, graphics, logos, icons, images, audio clips, downloads, interfaces, code and software, is the exclusive property of and owned by TENS System, its licensors or its content providers and is protected by copyright, trademark and other applicable laws. Users may download or print materials for their non-commercial use only, provided that such use does not include modification of any material or information contained in the sites, or any further copying, distribution, display, transmission or dissemination in paper or electronic formats, and provided further that any copy you make retains all copyright or other proprietary notices and any disclaimers contained thereon. The copying, redistribution, or publication of any part of the sites is prohibited.
Trademarks, logos and service marks displayed on this site are registered and unregistered trademarks of TENS System, its licensors or content providers, or other third parties. All of these trademarks, logos and service marks are the property of their respective owners. Nothing on this site shall be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark, logo or service mark displayed on the site without the owner's prior written permission, except as otherwise described herein. TENS System reserves all rights not expressly granted in and to the site and its content. This site and all of its content, including but not limited to text, design, graphics, interfaces and code, and the selection and arrangement thereof, is protected as a compilation under the copyright laws of the United States and other countries.
Certain Restrictions on the use of Electrotherapy Devices
Federal law (USA) restricts the sale of certain electrotherapy devices on the order of a physician. TENS System is not a manufacturer of medical devices and does not practice medicine. TENS System is not responsible for selection of the any devices to be utilized for an individual patient.
SALES OF ELECTROTHERAPY DEVICES ON THE TENS System SITE THAT REQUIRE A PRESCRIPTION ARE LIMITED TO LICENSED PRACTITIONERS THAT DO NOT REQUIRE A PRESCRIPTION OR PATIENTS HAVING A VALID PRESCRIPTION FROM A LICENSED PHYSICIAN.
Nothing contained on the sites should be construed as a promotion or solicitation for any product or for the use of any product in a particular way which is not authorized by the laws or regulations of the country where the reader is located. Specific questions about the availability and use of products described on the sites should be directed to: firstname.lastname@example.org
All of our products are provided with written instructions. You should read the written instructions prior to the use of any products. The written instructions and any information contained, from time to time, on the TENS System sites, related to various health, medical or other conditions and their treatment is not meant to substitute for the advice from your physician or related healthcare professional. You should always contact and consult with your physician or related healthcare professional for the diagnosis of your condition and the treatment, if any, thereof.
THIS SITE AND ANY INFORMATION CONTAINED THEREIN IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS AND YOUR USE OF THIS SITE IS AT YOUR OWN RISK. WE RESERVE THE RIGHT TO RESTRICT OR TERMINATE YOUR ACCESS TO THIS SITE AT ANY TIME. TENS SYSTEM EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND ANY WARRANTIES THAT MATERIALS ON THE SITE ARE NONINFRINGING, AS WELL AS WARRANTIES IMPLIED FROM A COURSE OF PERFORMANCE OR COURSE OF DEALING; THAT ACCESS TO THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE; THAT THE SITE WILL BE SECURE; THAT THE SITE OR THE SERVER THAT MAKES THE SITE AVAILABLE WILL BE VIRUS-FREE; OR THAT INFORMATION ON THE SITE WILL BE COMPLETE, ACCURATE OR TIMELY.
IF YOU DOWNLOAD ANY MATERIALS FROM THIS SITE, YOU DO SO AT YOUR OWN DISCRETION AND RISK. YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIALS.
LIMITATION OF LIABILITY
YOU ACKNOWLEDGE AND AGREE THAT YOU ASSUME FULL RESPONSIBILITY FOR YOUR USE OF THE SITE. YOU ACKNOWLEDGE AND AGREE THAT ANY INFORMATION YOU SEND OR RECEIVE DURING YOUR USE OF THE SITE MAY NOT BE SECURE AND MAY BE INTERCEPTED BY UNAUTHORIZED PARTIES. YOU ACKNOWLEDGE AND AGREE THAT YOUR USE OF THE SITE IS AT YOUR OWN RISK AND THAT THE SITE IS MADE AVAILABLE TO YOU AT NO CHARGE. RECOGNIZING SUCH, YOU ACKNOWLEDGE AND AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, NEITHER TENS SYSTEM NOR ITS AFFILIATES, SUPPLIERS OR THIRD PARTY CONTENT PROVIDERS WILL BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, EXEMPLARY, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR OTHER DAMAGES ARISING OUT OF OR IN ANY WAY RELATED TO THE SITE, OR ANY OTHER SITE YOU ACCESS THROUGH A LINK FROM THIS SITE OR FROM ANY ACTIONS WE TAKE OR FAIL TO TAKE AS A RESULT OF COMMUNICATIONS YOU SEND TO US, OR THE DELAY OR INABILITY TO USE THE SITE, OR FOR ANY INFORMATION, PRODUCTS OR SERVICES ADVERTISED IN OR OBTAINED THROUGH THE SITE, OR FOR REMOVAL OR DELETION OF ANY MATERIALS SUBMITTED OR POSTED ON ITS SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, EVEN IF TENS SYSTEM, ITS AFFILIATES OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. THIS DISCLAIMER APPLIES, WITHOUT LIMITATION, TO ANY DAMAGES OR INJURY ARISING FROM ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECTS, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUSES, FILE CORRUPTION, COMMUNICATION-LINE FAILURE, NETWORK OR SYSTEM OUTAGE, YOUR LOSS OF PROFITS, OR THEFT, DESTRUCTION, UNAUTHORIZED ACCESS TO, ALTERATION OF, LOSS OR USE OF ANY RECORD OR DATA, AND ANY OTHER TANGIBLE OR INTANGIBLE LOSS. YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT NEITHER TENS SYSTEM NOR ITS SUPPLIERS SHALL BE LIABLE FOR ANY DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF ANY USER OF THE SITE. YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY OF THE ABOVE CLAIMS OR ANY DISPUTE WITH TENS SYSTEM IS TO DISCONTINUE YOUR USE OF THE SITE.
Jurisdiction and Applicable Law
These terms and conditions are governed by the laws of the state of Connecticut, and you agree and consent to the jurisdictions of the courts located in the county of New Haven Connecticut for any action arising out of or in relations to these terms and conditions.
Entire Agreement and Admissibility
This agreement and any policies or operating rules posted on this site constitute the entire agreement and understanding between you and TENS System with respect to the subject matter thereof and supersede all prior or contemporaneous communications and proposals, whether oral or written, between the parties with respect to such subject matter.
If any provision of this agreement is unlawful, void or unenforceable, the remaining provisions of the agreement will remain in place.
Changes to these Terms and Conditions
Tens System reserves the rights, at its sole discretion, to change, modify, add or remove any portion of this Legal Notice, in whole or in part. Changes will be effective when notice of such change is posted. Your continued use of this site after any changes to this Legal Notice are posted will be considered acceptance of those changes.
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